Posts Tagged ‘“technology” “channel conflict”’

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Channel Conflict? Try Channel Stupidity!

June 12, 2009

I just tried placing an order with a distributor. His reply was basically to ask me to re-send him the exact same information that I sent him in the order but he wanted it in a text format instead of a .PDF format (I guess he doesn’t want to have to type anything in his order so it is easier to ask me to re-do it myself.) Whatever happened to making it EASIER to make a sale instead of IMPOSSIBLE?

He also asked if I could send him the quote that I got from the manufacturer and also RE-SEND HIM HIS QUOTE THAT HE SENT TO ME ORIGINALLY. Doesn’t he have the stupid thing in his own system or is he now using me as his file cabinet as well as his scribe?